Reliable Hot Water When You Need It
Nothing disrupts your day like running out of hot water. Whether you need a repair, a replacement, or an upgrade to an efficient tankless system, City Furnace Mechanical has you covered. We install and service both traditional tank and tankless water heaters, working with trusted brands like Rheem and Navien, and backed by licensed journeyman technicians since 2003.
Proudly serving the greater Edmonton area, including Sherwood Park, St. Albert and surrounding communities. Licensed, bonded and insured.
Complete water heater services for your home
A dependable water heater is something you only think about when it stops working. Our journeyman technicians handle the full range of water heater services: new installation, replacement, repair, and maintenance. We help you choose the right system for your household’s hot water needs and budget, then install it correctly so it runs safely and efficiently for years.
We work with leading brands, including Rheem tank water heaters and Navien tankless systems. The Navien ComfortFlow design even eliminates the frustrating “cold water sandwich” effect common in other tankless heaters. No pressure, no upselling. Just honest, referral-based service.
Brands we work with: Rheem and Navien.Tank vs. tankless: which is right for you?
Both deliver reliable hot water. The right choice comes down to your budget, your space, and how much hot water your household uses.
Traditional tank water heaters
A proven option that stores and heats a set volume of water. Lower upfront cost and simple to service.
- Upfront costLower
- Lifespan8 to 12 years
- Hot waterSet volume
- FootprintLarger
Tankless on-demand water heaters
Heats water only as you need it, so you get continuous hot water and never run out. More efficient and space-saving.
- Upfront costHigher
- Lifespan20+ years
- Hot waterContinuous
- FootprintCompact
Not sure which fits your home? We will walk you through the options with an honest recommendation, never a sales pitch.
Signs your water heater needs attention
Call us if you notice any of these. Catching them early can prevent a messy failure and help you plan a repair or replacement on your own terms.
No hot water
No hot water at all, or water that never gets hot enough.
Inconsistent temperature
Water that swings hot and cold instead of staying steady.
Rusty or discoloured water
Rust-tinted hot water coming from the taps.
Rumbling or popping
Noises from sediment building up inside the tank.
Pooling or leaking
Water pooling or leaking around the base of the unit.
An aging system
A unit that is past its expected lifespan.
Repair or replace your water heater?
A good rule of thumb.
Repair
makes sense when the unit is within its expected lifespan and the issue is isolated, like a faulty part.
Replacement
is usually the smarter choice when a tank is leaking from the base, is past 8 to 12 years old, or needs frequent repairs. Upgrading is also a good moment to consider a more efficient tankless system.
Our technicians give you a straight answer based on what is best for your home, not what costs the most.
Why local homeowners choose City Furnace
Licensed, journeyman expertise
Every installation and repair is handled by qualified journeyman technicians with decades of hands-on experience. We are licensed, bonded, and insured.
24/7 emergency service
A failed water heater or a leak cannot wait, so our team is available around the clock.
Honest, competitive pricing
We explain your options in plain language and quote clearly before we start. Flexible financing is available through SNAP Home Finance.
Trusted since 2003
We built our reputation on referrals and quality workmanship. Your comfort and satisfaction come first.
No hot water, or ready to upgrade?
Get expert help and a free, no-obligation quote.
Water heater questions, answered
How long does a water heater last?
A traditional tank water heater typically lasts around 8 to 12 years, while a tankless system can last 20 years or more with proper maintenance.
Should I repair or replace my water heater?
If your unit is within its expected lifespan and the issue is a single faulty part, repair is usually the best value. If it is leaking from the base, past its lifespan, or needs frequent repairs, replacement is often the smarter long-term choice.
Is a tankless water heater worth it?
Tankless systems cost more upfront but deliver continuous hot water, use less energy, take up less space, and last longer than tank units. For many households, the long-term savings and convenience make them worth it.
Why is my water heater making popping or rumbling noises?
These sounds are usually caused by sediment building up at the bottom of the tank. Flushing the tank can help, but persistent noise may signal it is time for service or replacement.
Why is my hot water rusty or discoloured?
Rusty or discoloured hot water often points to corrosion inside the tank, which is a sign the unit may be nearing the end of its life. It is worth having a technician inspect it.
Which areas do you serve?
We serve the greater Edmonton area, including Sherwood Park, St. Albert, and surrounding communities.
Water heater service across the greater Edmonton area
We install and service water heaters throughout the region, including these communities.
Let’s Get You Comfortable
Tell us what you need and we’ll send a quick, no-obligation quote. Got a heating emergency? Call us and we’ll do our best to fit you into today’s schedule.